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Blog | Doors, Energy Efficiency, Windows | Want a professional window and door installation?

Want a professional window and door installation?

July 9th, 2010

Well, you probably won’t get one. You see, most window and door companies say that they are giving you a professional installer but the truth is, only one in five installers is really a pro and even then, they may cheap out on product such as caulking or insulation, which you will only be able to tell years later but by then, they are long gone.

Some people even make the mistake to hire a separate contractor to put in the windows, and often not only does that contractor not install windows regularly enough to be a real pro, but if they do a poor job, the window company may no longer give you the same warranty on their windows if they deem that the reason the windows are having problems is largely due to a improper installation which was not done by them.

So how do you get a professional installation? The answer is… by asking questions. The first question should be, is the installer a contractor or is he employed directly by your company? If the installer is not employed by the company, should anything go wrong the company will blame the installer, the installer will blame the company and you will be left in the middle with little legal recourse. The second question should be, do you or your company have a licence to perform renovations (which window installation is under)? If they don’t have a licence then you should steer clear. Finally, ask if the installer uses his own truck and supplies or if the company provides him with a truck and supplies. This may not be a deal breaker either way but it will tell you a lot about whether they were telling the truth on the first question. Often if an installer uses his own truck and supplies he is just under contract but does not actually work full time for the company. There are exceptions, but you should poke and probe to look for inconsistencies. Companies that are professional and have good quality products and good installers are proud of it and will advertise it, while fly-by-night operations will try to avoid those type of questions. If the sales guy raves about installation and is quick to offer you a tour of the factory or referrals of their installer’s work, you can rest assured they are at least selling windows for a reputable company.

Remember this one idea: when getting estimates for a job, be less concerned with price and more concerned with who is doing the job, as a few thousand dollars when compared to the cost of a home or a period of twenty years are almost meaningless, but, the cost of a poor product and installation, no matter how cheap it was to start, will far outweigh what you would pay for a proper job and a high quality product.

If you have any questions about windows and doors feel free to contact us via our website, call us or even just walk in to our showroom.

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